When a resident sells their unit, buys a new one in the same building, or switches from one building to another, you'll need to update their unit assignment in CondoGenie. ## Steps 1. Go to **Administration** → **User and Residents** 2. Find the resident and click their **name** to open their profile 3. Click on the **Administration** tab. 4. Go to the **User Building** section 5. Select the new **Building** and/or **Unit** from the dropdowns 6. Click **Save** The resident's account is now linked to their new unit. They keep their login, notification settings, and account history. ## Adding a user to an additional unit (owns multiple units) If a resident owns or occupies more than one unit: 1. Open their profile as above 2. Click **+ Add another unit** or **+ Add another building** 3. Select the additional building and/or unit 4. Click **Save** ## What happens after you move them - The resident retains their login and all existing posts and history - They will receive notifications relevant to their new unit/building ## If the resident moved out entirely If the resident has left the building and should no longer have access: - **Delete their profile** using the [[Delete a User]] process, or - **Move them to an inactive user group** with limited access Do not leave former residents in active units — they will continue to receive notifications. --- See also: [[Editing Users and Residents]] | [[Delete a User]] | [[Create Users and Residents]] | [[Units Overview]]