CondoGenie uses **User Groups** to control what each person can see and do. Understanding how roles work helps you set up the right access for each resident. ## How it works Every user in CondoGenie belongs to one or more **User Groups**. The group determines: - Which features they can access (Forum, Classifieds, Requests, etc.) - Whether they can post, comment, or only read - Which documents and announcements they can see - Whether they get notified of new content ## Default user groups CondoGenie comes with these default groups: | Group | Typical members | Default access | | --------------------- | -------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------ | | **Owner** | Unit owners | Read announcements, post in forum and classifieds, submit requests, view documents, book amenities, reserve parking, view calendar, submit forms | | **Renters Tenants** | Renters amd Tenants | Same as Owner by default — can be restricted | | **Board Members** | Board directors | Full access to all features including administration | | **Property Manager**s | Building managers | Full access to all features including administration | | **Administrators** | Main administrator of the acount | Full access to all features including administration | > **Note:** Your board may have renamed or customized these groups. The names and permissions are fully configurable. ## What each permission level means When editing a User Group, you'll see these settings for each feature: - **No access** — The feature doesn't appear in their navigation at all - **View only** — They can see the content but not post or interact - **Create** — They can create new content (posts, requests, classifieds) - **Edit** — They can edit (posts, requests, classifieds) - **Delete** — They can delete (posts, requests, classifieds) ## How to check or change a user's group 1. Go to **Administration** → **User and Residents** 2. Click the user's name 3. Under **User Groups**, you'll see which group(s) they're in 4. To change: click **Edit** and select a different group ## How to edit a user group's permissions 1. Go to **Administration** → **User Groups** 2. Click the group you want to edit 3. Review and adjust the permission level for each feature 4. Click **Save** ## Common permission scenarios **"A resident says they can't post in the forum"** → Their User Group likely has Forum set to "View only." Edit the group or move the resident to a group with posting access. **"A tenant can see owner-only documents"** → The document's category is visible to all groups. Edit the document category visibility under Administration → Global Settings. **"A new board member can't access administration"** → Make sure they're in the Board Member group, not just the Owner group. Update their group assignment. **"I want some residents to have no access to classifieds"** → Create a new user group with Classifieds set to "No access" and assign those residents to it. ## Adding a user to multiple groups A resident can belong to more than one group. Their effective permissions are the **most permissive** combination across all their groups. Example: A resident in both "Owner" (view-only forum) and "Community Committee" (full forum access) will have full forum access. --- See also: [[User Groups Overview]] | [[Edit User Group]] | [[Create Users and Residents]] | [[Editing Users and Residents]]