This guide explains how to modify an existing request you have submitted. See also: [[Requests Overview]] ## Prerequisites - You must be the original submitter of the request (or have appropriate permissions). - The request must still be in a state that allows edits (e.g., not yet closed or resolved). ## Steps 1. Go to the **Requests** page. 2. Locate the request you want to modify in your list of submitted requests. 3. Open the request to view its details. 4. Update any of the following fields as needed: - **Category** - **Subject** - **Description** - **Attachments** (add new files using **Choose File** or drag and drop) 5. Save your changes. ## Notes - Editing is intended for correcting information or clarifying details before the request is actioned. - If you need to add new information after a response has been given, see [[Update a Request]] instead.