This guide explains how to **send a Phone Broadcast Call** — an automated call that reads out your message to selected users — from the News page. For a feature overview, see [[News Announcements Overview]] --- ## Prerequisites - You must be part of a [[User Groups Overview|User Group]] that has access to manage news announcements. --- ## Steps to Send a Phone Broadcast Call 1. Open the **News** page. 2. Click the **Add Announcement** button. 3. Click the **Send a Broadcast Call** tab. 4. Type out your message — this is the script that will be read aloud to recipients. 5. Specify the **Buildings** that should receive the broadcast call. 6. Specify the **User Groups** that should receive the broadcast call (for example, **Owners** only for an AGM notice). 7. Click the **Send Phone Broadcast Call** button. The system places automated calls to every user in the selected buildings and user groups, reading out the message to each recipient. --- ## Common Use Cases - **AGM notice to owners** — Inform owners about an upcoming Annual General Meeting. - **Emergency notification** — Reach residents quickly for urgent safety issues. - **Important reminder** — Ballot deadlines, bylaw votes, or critical board communications. --- ## Best Practices - **Write for the ear.** The message will be spoken aloud — write naturally and avoid abbreviations, complex punctuation, or symbols that don't read well. - **State the source up front.** Begin with the building or property name so recipients understand who is calling. - **Keep it focused.** One topic per call works best. - **Target the right group.** Sending to the smallest appropriate audience (for example, **Owners** only for an AGM) avoids unnecessary calls. - **Pair with other channels.** Combine with a [[News Announcements Overview|News Announcement]] so recipients can read full details after the call.