If you receive this error message during account registration, it means that you already registered for an account previously with the same email, and now all you need to do it log in. You only need to register for an account once. Once you register than you simply log in with the same email and the password you entered during the initial registration. To log in go to your condominiums website address at https://**YourCondoName**.condogenie.com and click on the Sign in link in the top right hand corner, or enter your email and password in the Login box. If you do not remember your condominiums website address, click the link below to search for it, and follow the steps above to log in: CLICK HERE TO SEARCH FOR YOUR CONDO