Are you trying to log in but you can't? Forgot your password? No worries. It happens! We will get you up and running quickly.   **1. MAKE SURE YOU ARE LOGGING IN UNDER THE CORRECT ACCOUNT.** Make sure that the name of your condominium or association is displayed in one of the places below.      If the name of your condominium or association isn't displayed in one of those 2 places click the link to search for your condominium or association. - **CLICK HERE TO FIND YOUR CONDOMINIUM OR ASSOCIATION** - After search click on the name of your condominium or association. - When the website loads, **click** the "**login**" link in the top right hand corner, or enter your email and password in the log in box.   **2. IF YOU ARE LOGGING IN UNDER THE CORRECT ACCOUNT AND ARE HAVING PROBLEMS.** Before you can log in, you will need to register for an account and your account will need to be approved by a board director, council member, or manager. Once your account is approved you will receive an e-mail notification that it has been approved and you will be able to log in. Once your account is approved, you will be able to log in. To log in - Enter the e-mail address you have registered with - Enter the password you entered during your registration - Click the Login button *** IMPORTANT: After you enter your e-mail or password, make sure that you DO NOT press the space bar. *** If enter your e-mail and password and are having problems logging in you will need to reset your password.   1. In the Login box, please **click** the "**I forgot my password**" link, located by the Password box. You will be taken to another page. 2. **Enter** the **e-mail** you have registered with into the "Your e-mail" box 5. **Click** on the "**Reset my password**" button 6. **An e-mail will be sent to you with further instruction on how to finish resetting your password**. Please look for this e-mail in your e-mail inbox. ## CANNOT LOGIN AFTER THESE STEPS? *Some users still can't log in after resetting their password. This is a problem when your web browser, Internet Explorer, Firefox, Chrome, or Safari fills in your login information for you. For example, if you type in your e-mail address, and your password is filled/entered in automatically, please delete the password in the password box, and re-enter your new password. Then click  the Login button.*   ## Instructional video Play this video to see how to reset your password. **Don't see video? Click this link to view the video**   **If the steps above haven't resolved your issue please call us at ** **1-800-274-9704 or send an email to [email protected]**