Analytics for Unit Messages show how residents and users are engaging with direct messages. ## Prerequisites - You must have full access to the Unit Messages feature (board member, administrator, or property manager). - The message must already exist. ## How to View Document Analytics 1. Navigate to the **Unit Messages**. 2. Click the Settings icon**. 3. Click **Analytics**. ***OR*** 1. Navigate to **Units**. 2. Click on **Unit**. 3. Click on **Messages** tab. 4. Click on message **Subject** 5. Click the **Analytics** ![[icon-analytics.png|28]] icon ## What You Will See Unit Message analytics include: - Who **viewed** each message. - Who **clicked** the message from their email. - Who **clicked** the message on the website. - Who **viewed the email** containing the message. - **Unique views per message** - Number of **emails sent**. ## Common Use Cases - Verify that a message was seen or opened.